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How to Order Shipping & Assembly Returns & Exchanges Guarantee FAQ |
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Guarantee The WorkSpaces Commitment To Our Customers: Unconditional Product Guarantee WorkSpaces' commitment to our customers is simple: If you do not find our desks, chairs, or other products to be of the highest quality and do not want to keep them, we will issue a full refund of the purchase cost as long as the shipment is returned to us in undamaged new condition. We will assist in arranging for freight pick-up although return freight costs are the customer's responsibility. We ask only that you not order a desk without careful consideration. For example, if you really want an oak finish, please do not order a different finish from us. We do not inflate our prices assuming a certain percentage will be returned. The reason we can make this offer is that we have never, since 1994, had a customer dissatisfied with the quality, finish or design and ask to return the desk. In fact, what we often hear from customers is that they are startled by the exceptional quality and finish of the desk. We realize it is hard to make a major purchase sight unseen with a company you have just discovered. That is why we take your trust seriously. Like all companies, we have had some occasional problems but we have always worked diligently until the customer was satisfied. Those of us at WorkSpaces run our business with the old-fashioned value of an honest commitment. WorkSpaces' money-back guarantee is our way of assuring you of our half of this mutual commitment. |
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