Shipping Costs
United States and Canada
Shipping costs are determined by your location, the weight of your shipment, and the level of service you choose (see below). We do ship to Alaska and Hawaii. Rates will be quoted to you before you confirm your order. These fees reflect the considerable discounts we get off national freight rates. |
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Transit Times
United States
West Coast is 2-3 business days
Midwest is 3-4 business days
East Coast is 5-6 business days
Alaska and Hawaii transit times may be affected by which weekday a ship is leaving Seattle. We will provide transit times in your quote.
Canada
Additional time is required for shipments to Canada due to cross-border regulations. We will provide transit times for Canadian locations with quotes.
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Seattle Area
Customers near Seattle have two additional options. You can 1) pick up your order, or 2) have our installer deliver and install your desk. This second option will be quoted based on your location and the desk arrangement. Please let us know if you are interested in either of these options. |
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Delivery Address
Your order will be shipped to the delivery address noted in the "Ship To" box on your invoice. Any address change must be made in writing and acknowledged in writing by WorkSpaces before shipment. Rerouting while in transit or carrier storage charges are the responsibility of the customer. |
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Residential Deliveries
STANDARD Curbside Delivery (least expensive option)
Delivery to customer's curb in front of house. Individual packages are handed to customer from truck bed by driver or the pallet is left in the driveway. A liftgate will be specified for orders with heavy components. Freight terminal will call to schedule a four-hour delivery window (which they make every effort to meet but do not guarantee, as delays can be caused by weather, mechanical failure or unforeseen circumstances). Driver may at their discretion help customer hand-truck items inside the customer’s garage but are under no obligation to do so. Driver will not enter the house.
WHITE GLOVE Delivery Inside Residence
Delivery to the room of choice inside the customer's house. Professional movers will schedule an appointment with you to bring your boxes and wrapped pieces and place them in the room of choice. Standard service includes going up two flights of stairs. Delivery agent will remove major debris such as the pallet, shrink wrap, etc. but will not unpack the components and they do not assemble furniture. Assembly can be arranged for your order as a separate service if desired.
TERMINAL PICKUP
Depending on your shipment and location, you may be able to pick your shipment up at a freight terminal, which would save you the residential and lift gate fees when applicable. You would need a vehicle with the capacity to carry the shipment. Personnel at the freight terminal would help you load it. You could track your shipment online and then call the terminal when it has arrived to arrange a pick up time. If interested, ask us whether this option is available for your order.
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Commercial Deliveries
DOCK-TO-DOCK Delivery (Least expensive option)
Delivery on banded pallet to commercial dock with forklift or pallet jack. No delivery beyond dock and no assembly.
CURBSIDE/STREET Delivery With Lift gate Truck
Delivery to waiting customer with liftgate truck for offloading heavy components. Customer carries boxes into their building.
INSIDE Delivery, Commercial Building
Delivery into room of choice inside customer’s building and to floor of choice as long as there is an elevator. If no elevator then to first floor or lobby.
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UPS or Fed Ex Ground
Alternate Shipping Option
UPS or Fed Ex Ground services are used for smaller orders and for destinations that require delivery by air, barge or ferry. |
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Inspection Required
Inspection for Damage to Goods
Regardless of the delivery option chosen, IT IS THE CUSTOMER'S OBLIGATION TO INSPECT THE ARRIVING COMPONENTS OR BOXES FOR SIGNS OF EXTERIOR DAMAGE.” FAILURE TO DO SO WILL PREVENT WORKSPACES FROM FILING A DAMAGE CLAIM IN BEHALF OF THE CUSTOMER. Please do not delegate this responsibility to an uninformed third party. DO NOT SIGN THE RECEIVING BILL-OF-LADING PRESENTED BY THE DRIVER WITHOUT NOTING ANY DAMAGE OBSERVED, NO MATTER HOW SLIGHT THE EXTERIOR DAMAGE APPEARS. If you have any doubts about this policy contact WorkSpaces Inc. prior to receipt of shipment. |
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Assembly and Installation
Do-It-Yourself Assembly
Desks are not difficult to set up and come with excellent, large graphic instructions. The amount of time it will take will depend on the configuration you have chosen and whether you have an extra pair of hands to help you. Feedback from customers is that although it does take a few hours to set up, assembly is quicker and easier than they had expected, and the instructions are clear and helpful.
Installation Services
WorkSpaces has relationships with professional commercial installers in every major metropolitan area in the USA. If you need installation and assembly services please have us obtain a quote based on your invoice configuration. Under this option the installer will also unpack and remove all materials. Shipment can either be shipped direct to customer or to the installer depending on the least costly option which WorkSpaces will assist you in determining.
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Standard and Custom Ship Status
Standard Stock
Normal ship date is 5 to 12 business days from date of confirmed order. Certain chairs, carts, and accessories ship in 48 hours.Custom & Special Orders
Custom orders require additional design and engineering work, and are often run through the factory individually. Please allow approximately one additional week. Certain Special Order items, such as height adjustable tables, may require an additional two weeks.
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